Contact Us

Have questions about local events? Want to book tickets? Need customer service?

Please contact the venue you are interested in attending directly with questions regarding schedules, ticket pricing or customer service. Each event location is independently operated via a license from Rail Events International and is responsible for their own customer service and ticketing support. 

Looking for the nearest THE POLAR EXPRESS™ Train Ride location? Please visit our Locations Page to use our postal code finder and view a full list of host railways near you.

Are you a potential licensee, vendor or media member? Business inquiries and communication should be forwarded via the contact information below or using the email form on this page.

Rail Events International Ltd

Haybrook Industrial Estate

Halesfield 9, Unit B6

Telford, Shropshire TF7 4QW